Website Maintenance Services That Keep Your Site Working
Updates, security and fixes, handled. Our website maintenance services look after your site once it's live. We keep its software current, apply security patches, take and test backups, watch for errors and downtime, and fix problems when they appear. You get a website that keeps working without you having to think about it.
What happens when a website isn't maintained
Websites don't stay finished. The software they run on keeps changing, and small problems build up quietly:
- Outdated components. Frameworks, plugins and libraries fall behind, and known security weaknesses stay open. The OWASP Top 10, a widely used web security awareness list, has long flagged outdated and vulnerable components as a major risk.
- Broken features nobody notices. A contact form stops sending, a payment step fails, or a page shows an error, and leads disappear without warning.
- Expired certificates and domains. Visitors see a security warning, or the site goes offline entirely.
- Slow pages. Images, scripts and old code pile up, and speed drops. That hurts visitors and search visibility alike.
- No working backup. When something does go wrong, there's nothing reliable to restore.
What our website maintenance services include
Software and dependency updates
We keep the framework, CMS, plugins and libraries up to date, testing updates on a staging copy first so they don't break anything on the live site.
Security patching and checks
We apply security fixes promptly, review access accounts, and check for common weaknesses. If something suspicious appears, we investigate and act.
Backups and restore tests
We take regular backups of files and databases, store copies away from the main server, and test restoring them. A backup only counts if it can actually be restored.
Uptime and error monitoring
We watch whether the site is reachable and whether key pages and forms are working. Errors are logged so we can fix causes, not just symptoms.
Performance checks
We review page speed against Google's Core Web Vitals and fix what slows the site down, such as oversized images, unused scripts or slow queries.
Bug fixes and small changes
When something breaks or needs a tweak, such as a new form field, an updated banner or a changed menu, you send a request and we handle it.
Content updates
If you'd rather not edit the site yourself, we can update text, images and pages for you.
Regular reports
You get a plain-language summary of what was updated, what was fixed and anything that needs a decision.
Maintenance, support and new development: what's the difference?
| Type of work | What it covers | Example |
|---|---|---|
| Maintenance | Routine care that keeps the site healthy | Updates, backups, security patches, monitoring |
| Support | Responding to issues and requests as they come up | Fixing a broken form, changing a page layout |
| New development | Adding substantial new features | A customer portal, a booking system, a new section |
Maintenance and support keep what you have working well. Larger additions are scoped as separate projects.
How website maintenance works with us
Onboarding review
We review the site, its hosting, its software versions and its current backups, and note any urgent issues.
Baseline setup
We set up monitoring, backups and a staging copy if they aren't already in place.
Routine care
Updates, checks and backups run on an agreed schedule.
Requests and fixes
You send requests through one channel, and we confirm, complete and report back.
Regular review
We summarise the period's work and recommend improvements.
Is this the right service for you?
| If you need… | Start with |
|---|---|
| Ongoing care for a live website | Website maintenance services (this page) |
| Ongoing care for an iOS or Android app | App maintenance & support |
| A hosting, deployment or monitoring setup overhaul | Cloud & DevOps solutions |
| A site that needs more than maintenance to be fit for purpose | Website redesign & migration |
Frequently asked questions
Usually software updates, security patches, backups and restore tests, uptime and error monitoring, performance checks, bug fixes, small changes and regular reports. Content updates can be included if you'd rather not make them yourself.
Security fixes should be applied as soon as is practical after release. Routine updates and checks work best on a regular schedule, with the frequency depending on how complex the site is and how often its software changes.
Yes. We start with an onboarding review to understand how the site is built and hosted, fix anything urgent, then take over routine care.
No. Hosting is where the site runs. Maintenance is the work of keeping the site's software, security, backups and performance in good shape. You need both, and they can be handled by different providers.
Yes. Text, image and page updates can be part of maintenance, or you can make them yourself and leave the technical care to us.
Pricing depends on the size and complexity of your site and how much support you need, so contact us for an estimate.
Hand your website's upkeep to us
Tell us about your site, how it's hosted and what has gone wrong recently. We'll come back with a clear next step.